About us
The Turin Difference.
At Turin Bicycle, we’re here to empower every rider with expert service, trusted advice, and a welcoming community. We believe bikes create freedom, connection, and joy, and we’re dedicated to helping you ride with confidence.
Community
We’re more than a shop. We’re a gathering place for riders of all kinds. We believe bikes are a powerful tool for connection, confidence, and joy. That’s why we foster an inclusive, welcoming space where every rider feels empowered, supported, and inspired. From local events to everyday conversations, community is at the heart of everything we do.
Service
Our commitment to service goes beyond the workbench. Our approachable, knowledgeable sales team is here to help you find the right bike, gear, or upgrade. We offer honest advice, expert support, and a dedication to keeping you and your bike running smoothly every mile of the way.
Expertise
With over 100 years of combined mechanic experience, our team brings true craftsmanship to every repair, tune-up, and build. We live and breathe bikes, and it shows in the care we take with every bike that comes through our doors. Whether you’re new to cycling or a seasoned racer, our knowledge and passion are here to guide you.
What People Say
“Great service, always mega friendly and thorough when explaining details of problems and options for fixes”
Ruby J
in Chicago
Our Brands
Service
Tune-ups and so much more
Service Philosophy
At Turin Bicycle, we pride ourselves on our mechanical excellence. Our mechanics work with bikes because they love bikes.
We promise to treat your bikes as if they were our own. Here, safety, functionality, and fun are our top priority!
We guarantee all of our services, and your satisfaction is our mission.
How it works
- Bring us your bike in person
- We’ll have an expert mechanic inspect the bike with you, recommend any necessary services, and help you make informed decisions about your bike. This usually takes about 5-10 minutes
- We’ll get you scheduled for service!
- You’ll have the option to leave the bike with us or bring it back 48 hours prior to your appointment
Service and Repair
Expert Bike Care, Every Time.
For the most comprehensive service and the best value, we recommend choosing one of our complete tune-up packages. We also offer à la carte bike repairs for minor fixes or adjustments. We strive to complete your bike service quickly and accurately.
Basic Tune
- Wash Bicycle
- True Wheels
- Adjust Brakes & Derailleurs
- Adjust Bearings
- Lube Chain & Pivots
- Update firmware (Di2/AXS/EPS)
Deluxe Tune
- Includes Basic Tune-Up +
- Full removal of cranks, derailleurs, and calipers.
- Detailed cleaning in an enzyme cleaner
- Re-installation with new cables & housing.
Complete Overhaul
- Includes Deluxe Tune-Up +
- The bicycle is disassembled down to the frame, all parts cleaned and re-lubed, and the bike is rebuilt.
- We recommend replacing cables and housing.
- Price fluctuates based on the complexity of the bike (components, integration, hydraulics, etc.)
Drop-off Appointments
We’re happy to assess your bike on a walk-in basis. If your bike needs service but is still safe and rideable, we offer you the option to ride away that day and drop the bike off 48 hours before your scheduled appointment.
A non-refundable deposit of $25 secures your time slot and is applied toward your total when the service is done. If you need to reschedule your appointment, please let us know at least 24 hours in advance.
Due to Turin’s commitment to speedy repair turnarounds, we’re unable to make appointments over the phone.
Learn more about our packages and visit us today for your free estimate.
E-Bike Policy
Yes! We work on E-Bikes. Your bike must be pedal assist and safe.
$25 / day storage fee upon the completion of your service
Please read our full E-Bike policy before bringing your bike in for service
New at Turin – CervÉlo Soloist
Check out the new Soloist today and see why it’s a shop favorite!
LOOKS LIKE A RACE BIKE, RIDES LIKE A RACE BIKE
From Cervélo:
The Soloist. It’s a name from deep in our history, but immediately familiar to anyone with bike racing memories extending back to the early-2000s. It was the weapon of choice for top World Tour contenders on CSC and the Cervelo Test Team, and we’re bringing it back for a new generation.
The new Soloist is designed for the week-in, week-out rider and racer who can only justify one high-performance bike. It balances light weight and aerodynamic advantages to deliver a bike that really is ‘just right’. Soloist comes in a hair lighter than S5, but significantly more aerodynamic than R5, and borrows the threaded bottom bracket standard you find on the R5-CX. It’s a race bike that can accommodate mechanical and electronic shifting, can hammer out the training miles in all weather, and yet still has the chops to leap off the front at that decisive moment. That’s the Soloist.
Join us for events!
All are welcome at Turin. Whether you’re a lifelong rider or just getting started, we believe in building a welcoming space where people of all backgrounds can connect through the joy of bikes!
Come ride with us, meet new friends, and be part of a supportive community that loves bikes as much as you do!
Ready to elevate your cycling journey?
There has never been a better time than right now. Stop by Turin Bicycle today and chat with our team! We’re here to help you every step of the way.